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Get Help2024-06-12T21:47:34+00:00
Can I apply my security deposit to my last month’s rent?2024-06-05T08:04:52+00:00

No. Your security deposit is held in a separate account and can only be used for outstanding charges after you vacate the property – NOT for your last month’s rent.

Can I change the locks on my home?2024-06-05T08:05:43+00:00

Generally, no. Any changes can affect the ability of our staff to respond to calls, lock outs, or maintenance requests in a timely manner. Please contact us if you need to rekey your home.

Do I have to be present for a service technician to perform work?2024-06-05T08:06:30+00:00

No, you do not have to be present when work is being performed. To allow for more speedy repairs, please consider giving permission to enter.

Do I need Renters Insurance?2024-06-05T08:07:09+00:00

Our policy varies per property. Please review your lease for clarification. Each property advertises the requirement for Renter’s Insurance if it is a must. However, we highly recommend it for your protection.

Are you the least expensive company in town?2024-05-29T17:38:29+00:00

It seems there is a new property management company starting out every day, trying to beat everyone else’s prices. PURE Property Management of Oregon’s fees are very competitive and we certainly are not the most expensive. On the other hand, we charge a fair price for excellent service. For example, we believe that resident selection is very high on the list of priorities. A poor resident can cost you thousands of dollars. We are experienced and committed to finding the best resident for you at a competitive market rent. When ALL expenses are considered, we are affordable and beyond valuable.

Can you pay my monthly property bills for me?2024-05-29T17:38:28+00:00

Yes, and no. We will not make mortgage payments on your behalf, but we can pay taxes, insurance, HOA Dues, or other recurring bills (contact us for more information).

Do you charge the resident a security deposit? What about a pet fee?2024-05-29T17:38:28+00:00

Yes. Our policy is that the standard security deposit is based on the screening results and is typically one month’s rent or one and a half times the rent. Pets are not allowed without your permission, and specific restrictions may apply. There is monthly pet rent starting at $50 per pet, payable to PURE Property Management. Any damage above and beyond the deposit remains the resident’s responsibility. Pet FEES are not permitted.

Who completes the repairs for the properties you manage?2024-05-29T17:38:28+00:00

PURE Property Management of Oregon provides turnover/handyman services, landscaping, painting and truck-mounted carpet cleaning in an effort to reduce vacancy time and offer all-inclusive property maintenance services. We also have an extensive list of vetted licensed and insured vendors that provide excellent service and rates for our property management clients.

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