Who is responsible for paying for repairs & maintenance requests?

This depends. After a maintenance request is submitted our team will troubleshoot the issue prior to sending a technician out. If it is deemed a resident related issue through neglect or intent, you will be billed for the entire repair.

If instead it is ‘normal wear and tear’, a warranty issue, or deemed an owner expense, PURE Property Management of Oregon will repair the issue and take care of the billing with the owner.