We try our best to respond to non-emergency requests within 48-72 business hours. Have you given us permission to enter? This results in more speedy repairs.
If you have more than one request, it may be that multiple vendors are required to complete the request, or we are still seeking approval to move forward. Please note that we do prioritize work orders, and emergency requests are more frequent during colder months. Please review our Resident Handbook for troubleshooting tips.